What business are you in? - Preservation of and access to records (typically)
How does it work? - Records come from [sources] to the Arcives according to [mandate(s)]. They are managed according to [set of requirements] for [purpose]. Access is provided based on [grounds]. Forms of access include [physical / digital]. Access is granted at [location(s)] based on [criteria].
How is information and technology involved? - (open ended)