Fri Mar 28 04:50:01 PDT 2014

Human factors: How are human factors considered in the protection program?


Options:

Option 1: Human factors are not considered in the protection program.
Option 2: Human factors are considered on an ad-hoc basis when they are identified as important.
Option 3: Human factors are considered when required by external forces.
Option 4: Human factors are considered across the protection program and integrated into decision-making.


Decisions:

Human factors are ALWAYS considered when required by external forces. ALSO

Maturity Minimal condition
Managed+ Human factors are considered across the protection program and integrated into decision-making.
Repeatable or Defined Human factors are considered on an ad-hoc basis when they are identified as important.
Initial- Human factors are not considered in the protection program.
Human factors consideration

Basis:

Human factors are not considered in the protection program: While this is a common condition, it results in problematic protection programs. In some cases it can produce near-revolt as protection programs become repressive or reduce performance to the point, in some cases, of near business failure.

Human factors are considered on an ad-hoc basis when they are identified as important: For protection programs that are not well developed, this option may be the only feasible approach. As issues arise, they are addressed on an ad-hoc basis, usually as and if they become noticed by management. Ad-hoc programs tend to be uneven and tend to favor those in positions of power, often produce uneven enforcement, and typically lack a cohesive logic to their approach.

Human factors are considered when required by external forces: In many cases, external forces will require that some aspects of protection take into account human factors. For example, worker monitoring may be problematic for legal, regulatory, or contractual reasons. Similarly, carpel tunnel syndrome may cause liabilities and court orders may force specific attention to be paid to human factors.

Human factors are considered across the protection program and integrated into decision-making: Ideally, as maturity increases, human factors are taken into account as part of every aspect of the protection program, integrated into lifycycle considerations, and used to help optimize human performance and the protection program as a whole.

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